Tuesday January 14th, 2014 - 10:16AM
Lowe’s and Porch.com have announced a strategic partnership to connect consumers with experienced home improvement professionals for projects outside of Lowe’s current installation services, and to help professionals increase their exposure to consumers seeking their services. The partnership is being introduced at Lowe’s stores, beginning with 139 stores in North and South Carolina and the Seattle area.
“By partnering with Porch, Lowe’s can help our customers achieve their home improvement dreams by providing them with the confidence of knowing who their neighbors have used successfully, and benefit our professional customers by providing them greater opportunities to grow their businesses,” said Jay Rebello, vp/new business development and corporate innovation at Lowe’s.
Porch’s network amasses local home improvement data, which is said to be free for homeowners and professionals. The site has more than 1.5 million pros and 90 million projects in its network, according to the company. Porch aims to make it easier for homeowners to find professionals based on who their neighbors have used and endorsed, real project and cost history, and expert advice.
Through the partnership, Porch will serve as a resource for Lowe’s employees to help customers connect directly with the right pros to provide services Lowe’s does not currently offer through its installation program, such as handymen, painters and landscapers. If a customer needs a pro for a service Lowe’s does not currently offer, employees can access the Porch network on their mobile devices and in-store terminals to identify local providers. After the job is complete, the homeowner can simply and quickly provide feedback about their experience on Porch.com.
Additionally, Lowe’s professional customers can join the Porch network for free, giving them exposure to Lowe’s consumers in need of specific services to complete their home improvement projects. A premium pro membership is also available.