At a time when customer acquisition and retention are critical issues, Walmart and Walgreens demonstrate how retailers are looking at financial services as a way to boost customer engagement.
As part of a seminar at the National Retail Federation’s Big Show Chapter 1, an ongoing virtual event to be followed in June by a now virtual Chapter 2, Marvin Ellison, president and CEO of Lowe’s and Niraj Shah, co-founder and CEO of Wayfair, discussed the development of their companies before and through the COVID-19 pandemic. The retail executives then looked beyond at a future when the application of technology will improve and simplify the consumer shopping journeys and purchase decisions.
The National Retail Federation, which recently concluded the online first chapter of its 2021 Big Show, said it is shifting Chapter 2 of the show, originally set to be live at New York City’s’ Javits Center the first week of June, to an online event.
Supermarket operator H.E.B. is the only retailer among large companies operating in the United States to make the top 10 in the Glassdoor Employees’ Choice Awards. H.E.B. ranked 10th.
Despite a difficult year, Coresight Research noted that far fewer retailers closed their doors in 2020 than many observers anticipated, including Coresight itself.
To store traffic tracker Placer.ai, evaluating Costco’s holiday results requires looking back through the full year 2020. The tale has a stellar ending.
The COVID-19 pandemic has driven Bed Bath & Beyond to adopt and advance initiatives quicker than it ever intended. However, that has helped the retailer boost its proficiency in developing and applying data and exercising its operational flexibility in application in ways that the company expects has better prepared it to thrive in the year ahead.
Marc Lore is retiring from Walmart as the company continues to move away from individual new e-commerce initiatives and focuses on integrating the online and store business elements.
International consumer confidence increased in the fourth quarter of 2020, according to The Conference Board Global Consumer Confidence Survey, with North America being among the most optimistic world regions.
Target Corp. comparable sales in the combined November/December holiday period grew 17.2%, driven by a 4.3% increase in traffic and a 12.3% advance in average ticket, and aided by home merchandise sales.