Ace Hardware Launches New App, In-Store Pickup Program

Ace Hardware has launched a mobile app for iPhone devices that provides the features of Ace’s mobile website, along with other new benefits. Additionally, Ace announced the roll out of in-store pickup of local store-available inventory on acehardware.com, according to the company.

In addition to allowing consumers to conduct research, read reviews and purchase products available at acehardware.com, the Ace iPhone app allows users to access helpful how-to videos and step-by-step project information. The mobile app also offers consumers the ability to scan product barcodes and QR codes to consider product information and reviews while in-store, share product information through their social channels and receive push notifications with special offers and content.

App users also can find their local Ace through a geo location feature that allows users to quickly view store services, featured brands, upcoming events and store programs for the Ace Hardware retailers nearest to them. The store locator page also provides links to each store’s most recent advertisements and sales information.

Members of the Ace Rewards loyalty program can use the app to access a virtual Ace Rewards card, check point totals, review purchase histories and update profile information. First-time members also can sign up for the program through the app, which is now available for free download from the Apple App Store. Ace also has plans to release a mobile app for Android devices with the same features and functionality later this spring.

The introduction of in-store pickup will allow customers to check available inventory at their local Ace on acehardware.com, then go in-store to make their purchase or place their order online and pick it up as soon as the same day.

After completing a series of pilot programs with select retailers, Ace is making the in-store pickup program available across the country and aims to have more than 2,000 stores participating in the program by September. Since 2003, consumers have been able to shop acehardware.com and ship their order for free to their local Ace for pickup. With the introduction of in-store pickup, consumers will now be able to get their desired products more quickly by eliminating shipping time for in-stock products, the company stated.