Amazon is expanding Counter, its network of staffed pickup points that gives customers the option to pick up their Amazon packages in-store at a partner location.
With this expansion, customers now have access to thousands more Amazon Hub Counter locations with Amazon’s new store partners GNC, Health Mart and off-price retailer Stage Stores. Delivery to a Counter location is available for the items sold on Amazon.com, and works with same-day, one-day, two-day and standard shipping. The service is available to all Amazon customers at no extra cost.
“The response we’ve heard from our customers and partners after the launch of Counter earlier this year has been tremendous,” said Patrick Supanc, worldwide director of Amazon Hub. “This new network of pickup points gives customers a pickup experience that is fast, flexible and convenient, and partners are thrilled with the strong engagement and additional foot traffic Counter is driving for their stores.”
Counter is part of the Amazon Hub network of secure, convenient pickup locations, which also includes thousands of Lockers nationwide. Locker is available in more than 900 cities and towns across the U.S. The company said it has been trialing Amazon Hub Counter with GNC, Health Mart and Stage Stages for the last few months and plans to expand Counter to more retail partners in the future.