Amazon, Rite Aid Team To Launch Counter Package Pickup Program

Amazon has launched a new service, Counter, which creates a network of staffed pickup points that gives consumers the option of picking up their Amazon packages at a partner location.

Beginning June 27, Counter will be live at more than 100 Rite Aid stores across the United States. The service is expected to roll out to 1,500 Rite Aid locations by the end of the year.

Delivery to a Counter location is available for the tens of millions of items sold on and works with same-day, one-day, two-day and standard shipping, according to the company. The service is available to all customers at no extra cost.

“Amazon is always looking for innovative and convenient ways for customers to ship and receive their orders,” said Patrick Supanc, worldwide director of Amazon Hub. “With Counter, we’ve leveraged our growing logistics network and invested in new, easy to use technology to give customers yet another delivery option rooted in flexibility and control.”

“Being the first store partner for Counter in the U.S. is a differentiator for Rite Aid and we believe our partnership with Amazon, that includes Locker, creates a stronger in-store experience for existing customers and new customers that come in to pick up their packages,” said Jocelyn Konrad, evp/pharmacy and retail operations of Rite Aid.