Bed Bath & Beyond has launched same day delivery at Bed Bath & Beyond and buybuy Baby, expanding the array of omnichannel shopping services available to its customers ahead of the 2020 holiday season.
The delivery service follows the introduction earlier this year of buy-online-pickup-in-store (BOPIS) and contactless curbside pickup, and will enable customers to shop their favorite products online and have them delivered to their doorstep within hours of purchase, the company said.
The same day delivery service is available at a flat rate fee of $4.99 for orders over $39, providing an easy, convenient and affordable option. Customers in eligible zip codes can shop online for products that are available for same day delivery. Once the order is placed, a personal shopper from the company’s same day delivery partner Shipt will pick up the item at the local store and deliver to the customer’s home.
Rafeh Masood, chief digital officer, Bed Bath & Beyond, said, “At a time when our homes have become the center of our lives, our omni-always shopping experience is designed to make it as easy as possible to feel at home. We’ve been delighted with the strong customer response to the introduction of BOPIS and curbside pickup this year, and the addition of same day delivery provides another simple and cost-effective way to shop with certainty from the comfort of your own home this holiday season. So, whether you need a last-minute gift, are missing that all-purpose pan for Thanksgiving dinner, or need diapers or other home essentials right away, we will be there to help make this holiday season special.”
The company is also forming new strategic partnerships with Shipt and Instacart. Same day delivery service will also be conveniently available on the Shipt and Instacart websites and mobile apps, for customers shopping for their homes, baby or holiday essentials. Existing Shipt customers will still receive free delivery on all orders over $35 when shopping directly through Shipt platforms.