MINNEAPOLIS— Target has enjoyed success over the past couple of decades as it became a true national mid-market omnichannel retailer, and even if it has struggled at times through that period, the company may have gotten itself in just the right position to meet the challenges of the COVID-19 outbreak and post-pandemic environment.
ISSAQUAH, WA— The COVID-19 pandemic in the U.S. drove consumers to Costco as a place to stock up on food and household essentials, but images of consumers driving wagon loads of groceries, paper towels and other necessary products out of its warehouse clubs don’t provide the whole picture.
SEATTLE— Amazon is likely to come out of the COVID-19 pandemic with the most gained as consumers become more reliant on online shopping, the channel it leads, but the company also has been, in many ways, the most challenged retailer in the U.S. as a tidal wave of sales has threatened to overwhelm its systems and its high profile has made it a target of scrutiny.
NEW YORK— When Kroger published its “Sharing What We’ve Learned: A Blueprint for Businesses” to help business create safe working environments in the COVID-19 pandemic, the U.S. was simultaneously realizing how great an effect the coronavirus was having on life in the country and beginning to look forward to the end of movement and shopping restrictions that made them radically reconsider how they might purchase everything from food to durable goods such as major appliances.
NEW YORK— The world is changing quickly and decisively under the influence of the COVID-19 pandemic, but, while that is a circumstance generating concern, it also means that some companies will discover they are better positioned to gain from the situation than others.
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