Crate & Barrel Names Hayes CEO

Janet Hayes will be joining Crate & Barrel Holdings, Inc. on August 1 as its new CEO. A seasoned executive with over 25 years of retail experience, Hayes brings a track record of developing and repositioning brands with deep expertise in the home category. Between 2013 and 2019 she was president of the Williams-Sonoma brand.

“I am very pleased to welcome Janet as our new CEO of Crate & Barrel Holdings,” said Sergio Bucher, member of the executive board of the Otto Group and chairman of the supervisory board of Crate and Barrel. “We are lucky to add her incredible skill set to the Crate and Barrel team. Janet not only comes with a great understanding of the U.S. customer in the home category with deep product knowledge and a passion for the shopping experience, but she is also a thoughtful and inspiring leader. She will help us strengthen the position of Crate and Barrel as a design-led, lifestyle company in the market.”

Prior to William Sonoma, she was president of Pottery Barn Kids and Teen. Her career also includes positions at companies such as Nike, Gap and Macy’s. Her international experience extends to the Middle East, Korea and Australia and more recently Europe through partnerships with Fortnum  &Mason, Thomas Browne and Harrods.

“I am delighted to lead Crate & Barrel Holdings and its family of brands at this pivotal time in retail and work alongside an immensely talented team building on over 55 years of experience,” said Hayes. “My passion for great brands with meaningful heritage makes this an extraordinary opportunity. I am equally humbled and energized to lead the company into a new phase of transformation and growth.”