eBay has launched two economic development initiatives with the expansion of its Retail Revival and [email protected] programs in Baton Rouge, LA.
Baton Rouge has been selected as the latest partner city in eBay’s Retail Revival program, which aims to help traditional “Main Street” businesses effectively compete in today’s digital economy. eBay said it chose Baton Rouge for its ongoing commitment to small businesses and entrepreneurs, as well as for its rich history, and the potential of its retail community.
“As one of the largest online marketplaces in the world, helping small businesses grow and scale is central to our business and purpose,” said Devin Wenig, president and CEO of eBay. “We’re honored to partner with the city of Baton Rouge to equip entrepreneurs with new tools and resources that will help expand their businesses globally.”
Retail Revival enables participating sellers to “stay local, sell global,” helping sellers remain in their communities and contribute to their local economies by harnessing technology and eBay’s global marketplace. Through this 12-month program, businesses receive comprehensive training, one-on-one coaching from a dedicated eBay customer service team, an eBay premium store subscription and promotional support, all provided at no cost. Small businesses in Baton Rouge will be invited to apply to the program during an application window opening this summer.
The Baton Rouge expansion follows Retail Revival program launches in Akron, Ohio, Lansing, Michigan, and Greensboro, North Carolina, as well as international programs in Wolverhampton, UK, and Halifax, Canada.
In addition, eBay is also bringing about 40 full-time customer-service jobs to the city as part of [email protected], an initiative that allows employees to work from home.
Initially introduced in the U.S. in 2018 in Akron, Ohio, Salt Lake City, Utah, and Austin, Texas, [email protected] expands eBay’s customer service footprint and makes a direct connection with customers in the communities in which they live and work, the company said. The company will be expanding this program to Baton Rouge in late summer 2019 by hiring about 40 customer service representatives.