Hudson’s Bay Names Gold Chief Technology And Digital Operations Officer

Hudson’s Bay has named Stephen Gold as chief technology and digital operations officer, effective immediately.

Gold will be responsible for leading the technology and digital strategy for the company, with a focus on aligning the end-to-end customer experience through data and digital innovation across the enterprise and Hudson’s Bay retail banners in North America.

In addition, Gold will oversee a newly-formed digital team, creating an end-to-end, service-oriented and collaborative operating model to deliver greater synergies for the company’s retail banners.

Prior to joining HBC, Gold served as evp/technology operations and innovation, and chief information officer at CVS Health.

“Steve is a seasoned technology and digital leader, who has a deep understanding of the retail market and has a proven track record of delivering large-scale technology initiatives that positively impact business outcomes,” said Helena Foulkes, CEO of Hudson’s Bay. “Steve is attuned to the customer-centric approach we are driving across all our business touchpoints, and his ability to blend technical complexities with consumer-friendly solutions furthers our commitment to seamless experiences for our customers.”