J.C. Penney has appointed James (Jim) DePaul, an executive with nearly 25 years of retail experience, executive vice president of stores, effective August 5, reporting directly to Jill Soltau, CEO.
He will be responsible for improving in-store and omnichannel operations as part of the company’s focus on transforming the customer experience to grow traffic, engagement and customer retention. DePaul will oversee the company’s stores, store operations, store environment and design, and asset protection teams.
He joins J.C. Penney from Shopko, where he served as chief operations officer, with responsibility for stores, pharmacy, optical, supply chain, e-commerce operations, non-merchandise procurement, store operations, store development, loss prevention and merchandise support. His previous roles at Shopko include chief administrative officer and svp/stores and operations.
Mike Robbins, evp/stores and supply chain, will be leaving the organization, effective August 3.
“I am delighted to welcome Jim to our team of highly talented retail experts at J.C. Penney. His track record of delivering a positive, end-to-end customer experience through seamless omnichannel integration makes him a perfect choice as we deliver on our commitment to providing an engaging and rewarding shopping experience for our customers,” said Soltau. “I would like to thank Mike for his service and leadership at J.C. Penney, and we wish him the best.”