J.C. Penney has named Joe McFarland as executive vice president of stores, effective immediately. McFarland brings more than 20 years of retail operations experience to J.C. Penney, and succeeds Tony Bartlett.
In his role, McFarland will lead the operations of all 1,000 J.C. Penney stores. His responsibilities will also include the implementation and support of numerous key initiatives, including same day pickup, in-store jcp.com fulfillment, improving sales productivity and more. Additionally, McFarland is charged with simplifying operations, enabling the voice of associates and promoting a service culture across the entire stores organization.
“Joe is an outstanding, solutions-driven leader with a proven track record of implementing in-store omnichannel initiatives, driving operational excellence and superior customer service within a highly competitive retail landscape,” said Marvin Ellison, chief executive officer of J.C. Penney. “We are confident his commitment to excellence will further our efforts to streamline tasks, increase productivity and improve processes throughout all J.C. Penney stores.”
Prior to this, McFarland worked at Home Depot for more than 20 years where he held positions of increasing responsibility, most recently as the president of the northern and western divisions. McFarland was responsible for the sales and operations of up to 800 stores in 24 states, and led a team of up to 110,000 associates.