Lowe’s has appointed Richard Maltsbarger, currently chief development officer and president, international, to chief operating officer, effective February 3, 2018.
In his new role, Maltsbarger will be responsible for delivering omnichannel experiences to execute Lowe’s brand promise and build customer loyalty. He will oversee areas including store operations, supply chain, pro and services. Maltsbarger has led Lowe’s international operations since 2015. He was named chief development officer in 2014 and joined Lowe’s in 2004 as director of customer analytics, holding various senior leadership roles including business development executive, svp/strategy, vp/strategic planning and vp/research.
Maltsbarger succeeds Rick Damron who plans to retire after 36 years with the company. Damron has served as chief operating officer since 2012.
“Richard is a proven leader with a keen understanding of our business and industry. He brings vast consumer knowledge from various roles within Lowe’s and has been instrumental in the development and implementation of our strategy. We are confident that in this new role, Richard will continue to enhance our capabilities and processes as we execute our plans and meet customers’ rapidly evolving expectations,” said Robert Niblock, chairman, president and CEO, Lowe’s.