Lowe’s plans to hire more than 65,000 associates this year to improve customer service and product availability. The move is said to support the growth strategy recently announced by the company’s leadership.
The hiring investments will include more than 50,000 seasonal positions as Lowe’s positions itself for the home improvement market’s spring indoor and outdoor projects. These seasonal positions will be posted to Lowe’s careers platform beginning in mid-January for certain locations.
Nearly 10,000 permanent associates will be hired as part of a Merchandising Service Team program, which is focused on inventory management, and includes the execution of critical tasks such as general bay service and resets. This will improve in-stock availability and allow Red Vest associates to spend more time serving customers by reducing time spent on tasks.
The company plans approximately 6,000 full-time assistant store manager and department supervisor roles to improve customer service and leadership.
More than 2,000 technology roles, including software engineers, data scientists and other digital positions, will build and enhance core technology capabilities and deliver on an omnichannel strategy. The first 500 of these technology positions will be posted and filled throughout 2019.
“We are sharpening our focus on retail fundamentals and simplifying our business,” said Marvin R. Ellison, Lowe’s president and CEO. “We are investing in key leadership positions across our stores to enhance customer service while also creating jobs that will improve the availability of our most popular products, transform our technology infrastructure and provide more access for customers to the home improvement expertise of our store associates.”