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Nordstrom Expanding Local Retail Service Concept

Nordstrom is expanding its Local retail service concept in the Los Angeles area.

The company opened a 1,200 square foot Brentwood Local store on September 28 and a 2,200 square foot Local downtown Los Angeles store will open on October 12.

Both stores bring unique services and design aesthetics to reflect the needs of customers who live nearby, the company said. Services include consultations with personal stylists, buy online and pick-up in store, alterations, curbside pickup, fast and easy returns from Nordstrom.com and other online third-party retailers, Trunk Club services, refreshments and gift wrapping.

The company also noted that both locations will be furnished by Anthropologie Home, which is collaborating with Nordstrom to outfit the stores with the latest in home goods and accessories.

Nordstrom opened its first Nordstrom Local on Melrose in Los Angeles in October 2017.

Additionally, Nordstrom is introducing a new feature called “Get It Fast” on Nordstrom.com and the mobile app for customers in eligible zip codes in Los Angeles. Get It Fast will provide customers with a real-time view of inventory available no later than next day. They can choose a Nordstrom Local or Nordstrom location to pick up their purchase or opt for free next day shipping to their Los Angeles address.

“Los Angeles is one of our most highly-engaged markets, with roughly four million active customers,” said Jamie Nordstrom, president of stores, Nordstrom. “Our customers have told us they want to shop where, how and when they choose. One of our goals with Nordstrom Local is to help provide them with a seamless and convenient experience, bringing services like in-store pick up of online orders, alterations, personal styling and more right to their neighborhood.”