To continue to provide consumers with more convenient services and access to more inventory, Nordstrom is introducing order pickup at U.S. Nordstrom Rack stores for Nordstrom.com, NordstromRack.com and HauteLook.com orders.
The retailer is also enabling all Nordstrom Rack stores to fulfill online orders for customers. Later this year, customers will be able to pick up their U.S. NordstromRack.com and HauteLook.com orders at their nearest Nordstrom and Nordstrom Local.
“Our market strategy is how we provide customers with greater merchandise selection and faster delivery while increasing convenience through our services. Our Nordstrom Rack business plays a critical role within how we stay closer to our customers,” said Erik Nordstrom, CEO of Nordstrom. “The addition of these services and fulfillment options within our Nordstrom Rack stores enables us to further engage and serve customers on their terms.”
Starting this month, customers will have the option to select U.S. Nordstrom Rack stores as an order pickup location for their online orders, providing them a convenient and secure location to pick up their purchases. Nordstrom Rack store locations will also fulfill online customer orders from NordstromRack.com which will give customers shopping online access to thousands of additional choices and faster delivery in markets with stores, the company said.