Overstock To Open Customer Care Center

Overstock has finalized plans to open a new customer care call center in Grays Harbor County, Washington, bringing at least 150 jobs to the region by May of 2017.

The lease, which was approved in a special meeting of the Port of Grays harbor commission, will encompass 20,000 square feet of space in a building housed inside the Satsop Business Park in Elma, Washington.

Once the location for the new facility was decided upon, Overstock said it worked closely with state and local officials to find a site that could provide the required high-speed telecommunication and flexible tech office space needed. Initially, the location will house only a customer care call center, however, Overstock anticipates creating satellite teams with other functions.

“Overstock is excited to become a part of the Grays Harbor community with our newest customer care center,” said Carter Lee, svp/Overstock.com. “It’s a win-win situation. Overstock is bringing jobs to the region while at the same time increasing our ability to provide the award-winning customer support that is synonymous with our brand.”