Qurate Opens QVC/HSN U.S. Fulfillment Center

Qurate Retail Group is ramping up operations for its newest U.S. fulfillment center in Bethlehem, PA.

The 1.7 million square foot building— the company’s first to serve both QVC and HSN customers on a joint fulfillment platform— is expected to ultimately handle about 25% of combined volume for both brands once it is fully operational. The company said it began limited shipments from the facility this past fall.

The new site is part of a multi-year fulfillment network optimization plan, designed to reduce delivery times by two days, increase package consolidation and reduce shipping costs. The facility currently handles QVC products and will add HSN products later in the year. The company first announced the plan to integrate its QVC and HSN U.S. fulfillment networks in October of 2018.

“We’re excited for this new development in our fulfillment networks, which will offer our customer an even better experience every time she shops with us,” said Bob Spieth, chief operations officer, Qurate Retail Group.