QVC has appointed Bob Spieth to evp/customer and business services. In that role, he will lead the customer and business services operations for both QVC and Zulily.
He will oversee supply chain, customer service and experience, operations strategy, corporate real estate and workplace services for both businesses, with the exception of Zulily’s corporate facilities. He will also continue overseeing vendor operations and the partner services businesses for Zulily. He will report to Mike George, president and CEO of QVC.
Spieth joined Zulily in 2013 as chief operating officer.
“Over the past year, we’ve found many opportunities to leverage the combined strengths of QVC and Zulily, while at the same time preserving the unique identity of each company,” said George. “Bob’s new position is the latest example. Across both companies, our customer and business services teams are passionate about making QVC and Zulily great places to shop and work and we look forward to Bob’s leadership in further amplifying the strengths of both organzations.”