Staples Launches Same-Day Delivery

Staples is the latest retailer to offer same-day delivery with the launch of its “Staples Rush” service in select metropolitan areas across the United States.

According to the office superstore, shoppers placing orders by 3 p.m. local time Monday through Friday on Staples.com for delivery in specific areas of select markets will soon be able to choose during the checkout process to have their orders delivered by 7 p.m., initially for a fee of $14.99 per delivery, which may be subject to change while the project is in beta.

The service is now live in parts of Boston, Dallas, and Manhattan with other cities including Chicago, Houston, Los Angeles, San Francisco and Seattle to follow shortly. Additional products and services such as copy and print will also be added in the upcoming months. Staples Rush will eventually roll out to contract customers of Staples Business Advantage, Staples’ business-to-business division.

“Businesses want their online orders fulfilled faster than ever,” said Faisal Masud, evp/global e-commerce, Staples. “Thanks to Staples’ unmatched omnichannel capabilities, which already include the ability to buy online and pickup in store, we will deliver the products customers need when they need them, so they can make more happen without having to wait on shipped orders.”

Staples said the Rush service will cover thousands of products available in stores, and the company will leverage its own supply chain organization, including its network of retail locations, to fulfill same-day delivery orders. In most markets, Staples will be utilizing its own delivery fleet. All items must be marked especially for same-day-delivery in order to be eligible.