Stein Mart is installing Amazon Hub Lockers in nearly 200 of its stores across 28 states. Amazon Hub Lockers are secure, self-service kiosks that provide customers of the online retailer an alternative delivery option to pick up and return their Amazon packages.
“We are thrilled to offer this innovative delivery experience to Amazon customers while introducing new shoppers to Stein Mart,” said Hunt Hawkins, Stein Mart’s chief executive officer. “Customer service and convenience are top priorities at Stein Mart, and the ability to give both to Amazon customers was a big factor in our decision to introduce this program.”
Shipping to an Amazon Hub Locker at Stein Mart is easy, secure and available at no additional cost, the company said. During checkout, customers will select a locker at the nearest Stein Mart as their shipping address. Once their package is ready for pickup, customers will receive an e-mail along with a barcode that they’ll use to pick up their package during store hours. Lockers will be available by early June.
“Amazon will go where our customers are and deliver where and when they need us,” said Patrick Supanc, Amazon worldwide director of lockers and pickup. “Rolling out Amazon Hub Lockers with Stein Mart is a great opportunity to provide a seamless shopping and delivery experience for our joint customers.”