Sur La Table said that Billy May will be stepping down as chief executive officer, to pursue a new opportunity closer to family on the East Coast. May will remain with the company through the end of June, to ensure a smooth transition.
J.Crew announced that it has named May chief customer officer, effective July 15, 2019.
The Sur La Table board of directors formed a search committee to identify a permanent CEO and retained an executive search firm to assist in the process. Kevin Keough, managing director and head of post-acquisition at Investcorp, will take over May’s CEO responsibilities on an interim basis and work closely with him and the executive team, to help facilitate a seamless change. Keough has been a member of the Sur La Table board for nearly two years.
“On behalf of the board, we’d like to thank Billy for his contributions to Sur La Table and wish him all the best in his future endeavors,” said Keough. “We have an incredibly talented and experienced senior management team in place and are focused on finding a permanent successor to lead the company. We will continue to execute on our current strategic initiatives and pursue the tremendous growth opportunities available to our brand. We remain steadfast in our mission to inspire and provide exceptional experiences to our customers who love to cook and entertain.”
Sur La Table noted that it has invested significantly in capabilities to provide an integrated, seamless customer experience across all touchpoints. The company said it has recently overhauled its merchandise offerings, upgraded a number of customer-facing systems, and will launch a new digital experience later in 2019. In addition, the company is testing new in-store capabilities and exploring strategic partnerships that increase brand awareness and improve the overall customer experience.