Ace Hardware has selected Medallia’s experience management platform and Gallup’s professional services for customer and employee experience, reinforcing the company’s commitment to being the “Helpful Place.”
In a letter signed not only by the president of the association but also by major North American retailers, distributors and cooperatives, the North American Hardware Association asked authorities to allow independent hardware stores to remain open even as other retail and food service establishments are restricted due to the COVID-19 outbreak.
Ace Hardware is kicking off its first-ever Thanksgrilling events this year to help inspire consumers to make their Thanksgiving meal with unique recipes and grilling tips and tricks.
Ace Hardware has appointed Kirk Armstrong to the position of vp/distribution and supply chain innovation. Armstrong will report directly to Lori Bossmann, evp/chief supply chain officer.
Ace Hardware has completed the acquisition of Handyman Matters, a franchisor of home repair, maintenance, and improvement services based in Denver. Handyman Matters will become Ace Handyman Services and operate as a new stand-alone, subsidiary of Ace Hardware Corp.
Ace Hardware tied with True Value for highest in customer satisfaction among home improvement retail stores in the J.D. Power 2019 U.S. Home Improvement Retailer Satisfaction Study.
In the spirit of Memorial Day, Ace Hardware is again collaborating with the Veterans of Foreign Wars of the U.S. (VFW) to honor those who made the ultimate sacrifice for their country. Ace Hardware is pledging to give out 1 million American flags nationwide on Saturday, May 25.
The 2019 National Hardware Show in Las Vegas (May 7-9) marks the 14th year for HomeWorld Business as the show’s official housewares publication. The partnership reflects the commitment by the show to keep housewares in the home improvement retailing spotlight.
Ace Hardware is rolling out a “Buy Online, Deliver from Store” program at participating locations across the country. The new delivery option is a key feature of the enhanced e-commerce site, AceHardware.com.