In a blog post, Amazon said that it would pay one-time bonuses totaling more than $500 million to its workers for their efforts in June.
The broader retail sector in the U.S. could take years to recover from the impact of the COVID-19 pandemic, eMarketer has asserted, but e-commerce will be a bright spot.
SEATTLE— Amazon is likely to come out of the COVID-19 pandemic with the most gained as consumers become more reliant on online shopping, the channel it leads, but the company also has been, in many ways, the most challenged retailer in the U.S. as a tidal wave of sales has threatened to overwhelm its systems and its high profile has made it a target of scrutiny.
NEW YORK— The world is changing quickly and decisively under the influence of the COVID-19 pandemic, but, while that is a circumstance generating concern, it also means that some companies will discover they are better positioned to gain from the situation than others.
Global market research firm Strategy Analytics, in its insights in its “COVID-19 Tracking Changing Consumer Behaviors and Implications for Brands” study, has determined that, in the U.S., Amazon, Walmart and Google have generated positive sentiment for their handling of the pandemic.
In the first quarter, Amazon enjoyed a sales boost from the COVID-19 outbreak but posted lower profits as it reprioritized and adapted operations to new market conditions.
As it continues adapting to the coronavirus pandemic, Amazon is expanding and updating how consumers can access its grocery operations while hiring additional workers to pace demand.