Among the early highlights of the National Retail Federation Big Show in New York, former Target, Apple and J.C. Penney executive Ron Johnson discussed how his new company, Enjoy, is helping to make electronics, including smartphones and, potentially, smart home products, more user friendly by providing a helping hand in setting them up, right in consumer homes.
Black Friday was tops again for holiday traffic during the 2019 retail season, according to ShopperTrak.
Shopkick surveyed more than 16,000 consumers across the country to gain insights into 2020 shopping habits. The shopping rewards app looked at purchasing behavior, the use of mobile, brand loyalty and more.
Amazon is aiming to make buying— and returning— more convenient this holiday season by offering customers at least one free return option on millions of items sold on the website. Free returns are now available for electronics, household items, pet supplies, kitchen appliances and more, in addition to shoes and apparel, no matter the reason for the return.
A record 189.6 million U.S. consumers shopped from Thanksgiving Day through Cyber Monday this year, an increase of 14% over last year’s 165.8 million, according to a survey from the National Retail Federation and Prosper Insights & Analytics.
Black Friday remains a meaningful date even as retailers stretch out the promotion to as long as a week. About 17% of consumers responding to The NPD Group’s 2019 Holiday Purchase Intentions Survey said they plan to wait to start their holiday shopping on Black Friday itself.
According to Deloitte’s Pre-Thanksgiving Pulse Survey, 79% of consumers plan to shop for holiday gifts between Thanksgiving and Cyber Monday, with more spending shifting online.
More than half of consumers began shopping for the holiday by the first week of November and almost a quarter of purchases were made by then, according to an annual survey published by the National Retail Federation and Prosper Insights & Analytics.
Weeks before the Thanksgiving holiday and what traditionally was the start of the holiday shopping season, consumers have been out buying gifts. But for many, the annual trek to their favorite store or local mall has not yet begun.
As the holiday season draws near, NPD analyzed the anticipated holiday spending plans of each generation. And, it found, each generation’s holiday shopping plan looks different, according to insights from the 2019 Holiday Purchase Intentions Survey from The NPD Group.