Deloitte has released the latest edition of the company’s “Global State of the Consumer Tracker,” which points to gains in consumer confidence and convenience-based shopping habits.
The annual Deloitte Holiday Retail Survey addresses a market radically reshaped by the COVID-19 pandemic but one where consumers are still determined to shop.
Bed Bath & Beyond has expanded its relationship with Google Cloud through a multi-year collaboration that will accelerate its omni-always transformation, enabling the company to better serve customers in a digital-first environment. To perform this work, Deloitte will also serve as strategic transformation services partner.
In its annual holiday forecast, Deloitte anticipates retail sales to increase between 1% and 1.5%, although the consulting firm admits that figuring out what might go on as 2020 ends is particularly uncertain.
In its 2020 Back-to-School and Back-to-College studies, Deloitte determined that, amid financial concerns, back-to-school spending will likely remain flat, reaching a collective $28.1 billion for kindergarten through grade 12 students, or approximately $529 per student.
The new Deloitte report “The future is coming … but still one day at a time,” analyzes market trends that led the consulting firm to identify seven trends that will affect retailers and the vendors who support them as the market emerges from the coronavirus crisis.
According to Deloitte’s Pre-Thanksgiving Pulse Survey, 79% of consumers plan to shop for holiday gifts between Thanksgiving and Cyber Monday, with more spending shifting online.
The consumer spend will gain but experiences continue to weigh against product purchasing as the holiday season approaches, according to Deloitte’s annual Holiday Survey. Two-thirds of respondents stated that they plan to spend on travel or socializing outside their homes as part of their year-end festivities.
A significant proportion of consumers are feeling insecure about their personal data, according to a study from Deloitte, and many believe their information should be worth something.
According to consulting firm Deloitte, 2019 back-to-school spending should come in flat to slightly higher versus last year, likely up about 1.8%, with gains largely occurring online.
Given a strong economy in the U.S. but one that has experienced some high-profile bankruptcies and global trade and economic tensions, consulting firm Deloitte, as part of its 2019 Retail Industry Outlook, is telling retailers they will need to make bold decisions to have a successful year.
Results emerging from the 33rd annual Deloitte holiday shopping survey include a second year of online shopping gains as consumers said they expect to spend 57% of their budgets online and 36% in brick and mortar stores.
Deloitte, in analysis of its 2018 Back-to-College Survey, has determined that consumer enthusiasm for online back-to-school shopping isn’t shifting toward digital channels in the way it once was.
According to research from Deloitte, omnichannel may not be enough for retailers serving middle class consumers to succeed.
According to the Deloitte annual retail, wholesale and distribution outlook, stores and human employees remain core to retail sector growth, although an omnichannel environment requires new business models and human capital modernization to maintain profitability.
According to a new survey from Deloitte, three-quarters of Americans plan to shop over the Thanksgiving holiday weekend, spending an average of $427 between Thanksgiving Day and Cyber Monday.
Consumers are insisting that retailers provide them with free delivery in the gift buying season, according to Deloitte’s 32nd annual holiday survey of consumer spending intentions and trends.