Omnichannel consultant and services provider Radial has conducted a study, “The Everyday Essentials of Successful E-commerce Fulfillment,” which highlights some dissatisfaction with delivery services.
Hudson’s Bay has named Stephen Gold as chief technology and digital operations officer, effective immediately.
Evine Live has expanded its studio and office space in Los Angeles and New York.
Albertsons has initiated a general registration for the company’s soon-to-be-launched digital marketplace, which will allow participating vendors to direct ship Albertsons customers.
According to research from Deloitte, omnichannel may not be enough for retailers serving middle class consumers to succeed.
eMarketer has looked at the year ahead, and it expects total retail sales to grow 3.7%, reaching about $5.3 trillion in the U.S., with the e-commerce channel gaining 16% to reach $526.09 billion.
In a new report, “Digital Payments in the U.S.: Consumer Usage, Wallets and P2P,” market research firm Packaged Facts indicated that the percentage of American adult consumers reporting mobile Internet activity within 30 days prior reached 52% during 2017, up about 50% in just four years. But it indicated that different demographic groups are taking different approaches to m-commerce.
According to the Deloitte annual retail, wholesale and distribution outlook, stores and human employees remain core to retail sector growth, although an omnichannel environment requires new business models and human capital modernization to maintain profitability.
Kroger is creating new positions at its headquarters and store operations and is on the hunt for candidates with retail and digital and technology experience, the company said in a corporate press release.