Albertsons is partnering with Takeoff Technologies to pilot an artificial intelligence-enabled micro-fulfillment center, to become the first national grocer to implement automated e-commerce fulfillment.
Results emerging from the 33rd annual Deloitte holiday shopping survey include a second year of online shopping gains as consumers said they expect to spend 57% of their budgets online and 36% in brick and mortar stores.
Overstock.com has added three new executives to its retail leadership team. Catherine Borda was appointed to the newly created position of chief customer officer, Chris Donnelly appointed chief of staff to the president, and former Overstock co-president Dave Nielsen appointed chief sourcing and operations officer.
According to Blis, a purveyor of location data technology, consumer gift buying will follow typical lines for the most part this holiday season. But for the 18.7% of shoppers who plan to spend more money this year at the holidays, 64.5% are inclined to spend anywhere from 10% to 40% more than expected if a physical retail location is holding a sale.
Lamps Plus has begun using predictive targeting capabilities developed by Certona to personalize product landing pages from Google paid search campaigns.
Deloitte, in analysis of its 2018 Back-to-College Survey, has determined that consumer enthusiasm for online back-to-school shopping isn’t shifting toward digital channels in the way it once was.
Omnichannel consultant and services provider Radial has conducted a study, “The Everyday Essentials of Successful E-commerce Fulfillment,” which highlights some dissatisfaction with delivery services.
Hudson’s Bay has named Stephen Gold as chief technology and digital operations officer, effective immediately.
Evine Live has expanded its studio and office space in Los Angeles and New York.
Albertsons has initiated a general registration for the company’s soon-to-be-launched digital marketplace, which will allow participating vendors to direct ship Albertsons customers.
According to research from Deloitte, omnichannel may not be enough for retailers serving middle class consumers to succeed.