Ashley Furniture Boosts Customer Experience With Salesforce

With consumers expecting more customized interactions with retailers, Ashley Furniture has selected Salesforce Commerce Cloud and Service Cloud to unify shopper experiences across all points of commerce, from shopping to fulfillment to customer service.

Belk Adds New Digital Gifting Options

CashStar, which provides gift card e-commerce solutions for large merchants, has launched a new program with Belk, which will enable the department store’s customers to more easily send gifts directly from its website.

Survey: Tech-Wary Shoppers Shift Online For Holidays

A survey from IFTTT, which provides software that facilitates the use of services, indicated that 58% of consumers in the U.S. change their shopping preferences during the holiday season, with the majority shifting to shop online more toward the end of the year.

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