eMarketer has looked at the year ahead, and it expects total retail sales to grow 3.7%, reaching about $5.3 trillion in the U.S., with the e-commerce channel gaining 16% to reach $526.09 billion.
According to the Deloitte annual retail, wholesale and distribution outlook, stores and human employees remain core to retail sector growth, although an omnichannel environment requires new business models and human capital modernization to maintain profitability.
Lamps Plus has implemented Linc Global’s artificial intelligence-powered platform to offer shoppers instant tracking for orders via voice digital channels.
FlexShopper, a national online lease-to-own retailer and LTO payment solution provider, has announced record year-over-year lease origination growth in December 2017, with gross lease originations increasing 27.5% to 25,140 from the month last year.
With consumers expecting more customized interactions with retailers, Ashley Furniture has selected Salesforce Commerce Cloud and Service Cloud to unify shopper experiences across all points of commerce, from shopping to fulfillment to customer service.
Macy’s has taken another step to bridging its store and digital operations with the hiring of Jill Ramsey as the retailer’s chief product and digital revenue officer.
An Amazon.com marketplace discount initiative could pose a threat to MAP pricing, according to online marketing firm CPC Strategy.