A strong economy has helped the housewares industry make new investments, despite continued uncertainty surrounding tariffs and cost pressures from the top and bottom. Many housewares suppliers in 2020 will be introducing new products that differentiate themselves from the competition, developing more ways to connect directly with consumers and continuing to fine-tune business operations.
Google Cloud and Lowe’s are expanding their work together to create a technology foundation to help the home improvement retailer deliver customer experiences and empower store associates with tools to better serve customers.
After making a pair of tech acquisitions, International Market Centers is launching IMC_di, a wholly-owned, stand-alone B2B e-commerce division that will offer vendors a single integrated digital platform, enabling them to reach new buyers, capture leads and grow sales.
The NPD Group reported that holiday sales for key general merchandise categories it covers were up just 0.2% in 2019 versus 2018, according to weekly point-of-sales results, although critical housewares segments were strong.
Walmart CEO Doug McMillon is the first annual HomeWorld Business Retail Executive Of The Year.
Amazon is aiming to make buying— and returning— more convenient this holiday season by offering customers at least one free return option on millions of items sold on the website. Free returns are now available for electronics, household items, pet supplies, kitchen appliances and more, in addition to shoes and apparel, no matter the reason for the return.
Wayfair has reported a 36% increase year over year in direct retail gross sales, defined as dollars of order intake, for the five-day peak shopping period of Thanksgiving Day through Cyber Monday. Black Friday and Cyber Monday were Wayfair’s highest revenue days ever, the company said.
J.C. Penney has appointed Karl Walsh, an executive with more than 18 years of e-commerce experience, as senior vice president, chief digital officer, to lead strategic advancements of the company’s digital platforms, most notably in its flagship store jcp.com.
According to Deloitte’s Pre-Thanksgiving Pulse Survey, 79% of consumers plan to shop for holiday gifts between Thanksgiving and Cyber Monday, with more spending shifting online.