h-e-b

Retail
KPMG Identifies Firms That Best Manage Customer Experience

KPMG identified companies in the U.S. that have managed to maintain a close relationship with customers as determined against six key factors highlighted in the company’s 2020 U.S. Customer Experience Excellence Report.

Retail
H-E-B Opens Tech Hub

H-E-B has opened its Eastside Tech Hub— the retailer’s state-of-the-art, East Austin office for its growing team of digital employees, as well as the new headquarters for Favor, the Austin-based on-demand delivery company that is a wholly-owned subsidiary of H-E-B.

Retail
H-E-B Launching Digital Tech Center

As it grows in the digital and omnichannel space, H-E-B has signed a long-term lease for a building in East Austin, TX, where the retailer plans to develop a tech facility and innovation lab.

Retail
KPMG Spotlights Customer Experience Leaders

A report from audit, tax and advisory firm KPMG, the 2018 U.S. Customer Experience Excellence Analysis, identified companies that offer the best personal experiences to their customer, and four retailers made the top tier of the list.