For the holidays, Jetblack, the text-based, concierge-style e-commerce service that emerged from Walmart’s Store No. 8 business incubator to serve luxury-oriented urban shoppers, exclusively in New York City so far, has been watching, and sharing with HomeWorld Business, holiday home shopping trends.
Walmart is scaling back Jet operations in New York by eliminating its fresh-food delivery business in the city as the company pursues a larger online consolidation with the intent of most effectively building its digital business.
The inaugural Future of Home event, with the High Point Market Authority among its sponsors, was aimed primarily at interior designers but was sufficiently broad in scope to include Walmart executives and information valuable to anyone in the housewares and home furnishings industry.
JetBlue Airways Corp. has reportedly sued Walmart for trademark infringement, after the retailer began using the name Jetblack for its text-based personal shopping service.
Jetblack held a press reception on November 13 and conducted a public event the next day, all to help spread the word about its new shopping service, one that combines e-commerce and customized concierge-style attention, with texting the key communications link between shoppers and the business.
Walmart’s technology incubator, Store No. 8, has launched Jetblack, a new members-only conversational commerce shopping service that is said to combine the convenience of e-commerce with the customized attention of a personal assistant.