kpmg

Retail
Study: CEOs Anticipate Massive Business Change

Chief executive officers are expecting massive business change over the next two years, including at retail, according to a global consumer executive top of mind study, “No Normal is the New Normal: Make Disruption Work for Your Business,” conducted by KPMG International and The Consumer Goods Forum.

Retail
KPMG Spotlights Customer Experience Leaders

A report from audit, tax and advisory firm KPMG, the 2018 U.S. Customer Experience Excellence Analysis, identified companies that offer the best personal experiences to their customer, and four retailers made the top tier of the list.