In a global Mastercard study conducted in 15 markets around the world, consumers demonstrated that they are moving away from cash and opting for contact-free and digital payments experiences, and they may not go back to old habits even after the COVID-19 pandemic wanes.
Coronavirus-related circumstances and the capabilities the company has developed to serve customers in new ways contributed to big gains The Kroger Co. made in the first quarter, the company asserted.
The new Deloitte report “The future is coming … but still one day at a time,” analyzes market trends that led the consulting firm to identify seven trends that will affect retailers and the vendors who support them as the market emerges from the coronavirus crisis.
Staples U.S. Retail will collaborate with Instacart in the launch of same-day delivery from more than 1,000 of the retailer’s locations in the United States.
Sally Beauty Holdings has appointed Kevin Metz vp/e-commerce and Vanathy Lakshmi vp/digital product.
The Ikea Place app is relaunching with a new design and added features, combining augmented reality and artiﬁcial intelligence.
Walmart is introducing a Capital One Walmart Rewards Credit Card program, which launches with two new cards and makes tapping the retailer’s online operations, including grocery pickup and delivery, more attractive.
Walmart and BuzzFeed’s Tasty are expanding their partnership with a new feature, shoppable recipes.
Albertsons is starting an initiative to make its online grocery shopping websites and mobile applications more accessible and usable for shoppers with disabilities.
Consumers are embracing the use of retail technology to improve their shopping experience, according to the latest consumer view survey released by the National Retail Federation.