returns

Retail
Amazon Adds More Return Options For Consumers

Amazon is aiming to make buying— and returning— more convenient this holiday season by offering customers at least one free return option on millions of items sold on the website. Free returns are now available for electronics, household items, pet supplies, kitchen appliances and more, in addition to shoes and apparel, no matter the reason for the return.

Retail
Ikea Partners With Optoro To Optimize Returns Technology

Ikea Retail U.S. is partnering with Optoro, a provider of returns optimization technology. Optoro’s technology will be implemented in 10 Ikea distribution centers, 50 retail stores, and the customer support center in the U.S., and the company is exploring the potential to expand the partnership into other markets.