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Retail
eBay Names Pedersen VP/Artificial Intelligence

To help enhance the customer experience across its marketplace platform, eBay has named Jan Pedersen as vp/chief scientist, artificial intelligence.

Retail
Engagement Labs: Word Of Mouth Still Counts

For the past few years, brand marketers assumed that social channels such as Facebook, Twitter, Pinterest and Instagram could entice consumers to engage with brands and make purchase decisions but, the reality of the situation is much more complex, according to Engagement Labs.