According to market research firm Euromonitor International, digital wellness, autonomous outlets, voice, customer-led experiences and the expansion of super apps will have the most impact on the omnichannel retail scene as the year proceeds.
According to an eMarketer analysis, consumers haven’t embraced the prospect of voice commerce, at least not yet.
Qurate Retail Group is rolling out several programs that company officials said build on its history in video, digital and social e-commerce.
In purchasing Whole Foods Market, Amazon became a major player in the grocery store channel, and also forced established retailers to go more boldly into the digital space. HomeWorld’s Supermarket Report looks at Amazon’s Whole Foods initiatives, online trends in the grocery channel and how technology is playing a key role.