As it looks to deliver personalized health care and shopping offerings, Walgreens Boots Alliance has expanded its strategic partnership with Microsoft and Adobe, one established to launch a world-class digital experience and customer insights platform.
Walgreens is providing a digital enhancement to its recently launched “on the spot” drive-thru shopping experience. Customers can now conveniently order select household essential and health and wellness products online in advance and then pay for and pick up these items at the company’s more than 7,300 participating pharmacy drive-thrus nationwide.
In the second quarter, Walgreens retail sales in the U.S. edged up as the company prepared for the spread of COVID-19 to the country.
A range of retailers across channels are responding to the coronavirus outbreak with moves to temporarily close their stores, reduce store hours and other consumer and employee oriented initiatives.
Walgreens Boots Alliance and Tata Consultancy Services have expanded their strategic partnership to advance WBA’s transformation of its global information technology function.
Walgreens Boots Alliance has appointed Richard Ashworth as president of Walgreens. Ashworth will be responsible for developing the strategies and plans for all Walgreens operations and will have full responsibility for the leadership, development and management of the business.
Although it made moves to improve its performance, including the establishment of a group purchasing organization with Kroger and record online sales for Black Friday in the U.S. and United Kingdom, Walgreens Boots Alliance said sales for the first quarter were soft.
Building on a unique collaboration that first brought together Kroger’s food and grocery experience with Walgreens’ expertise in health and beauty, the companies have formed a new group purchasing organization aimed at delivering purchasing efficiencies, lower costs and combined resources to help drive further innovation.
Walgreens Boots Alliance has named Francesco Tinto global chief information officer and senior vice president at the company.
To advance a pilot program launched in October of last year, Kroger and Walgreens have launched Walgreens own-brand health and beauty products in 17 Kroger stores across Knoxville, TN, as well as the expansion of Kroger Express and Kroger Pickup at Walgreens stores.