Walgreens Introduces Digital ‘Order Ahead’ Drive-Thru Shopping

Walgreens is providing a digital enhancement to its recently launched “on the spot” drive-thru shopping experience. Customers can now conveniently order select household essential and health and wellness products online in advance and then pay for and pick up these items at the company’s more than 7,300 participating pharmacy drive-thrus nationwide.

“During this current COVID-19 pandemic, we recognized the need for safe, alternative shopping options that helped promote social distancing,” said Richard Ashworth, president of Walgreens. “As a result, we quickly developed and launched this newest digital service— ordering online and picking up at drive-thru— in a manner of just a few short weeks. Walgreens customers and patients now can shop from the convenience of their own homes and pick-up their purchases on their terms. This is another example of our ongoing commitment to adapt to and meet changing consumer behaviors during these challenging times.”

The curated assortment of more than 100 household essential and health and wellness products were chosen specifically to support the needs of customers and communities looking for quick and easy ways to shop during the pandemic. Available products include cleaning supplies, select over the counter products such as cough/cold, pain/fever and immunity support, select grocery items, infant formula/adult nutrition, medical supplies, first aid and paper goods.

Walgreens also said it is developing additional digital enhancements and pick-up options, expected to be announced later this month.