As part of an ongoing series of initiatives dealing with how it positions and compensates employees, Walmart is introducing a team-based operating model in its supercenters, one that has been in operation at Sam’s Club for the past year and it instituted in Neighborhood Market stores this year.
The company noted that it is investing in new roles and skills training to establish a flexibility that will allow it to serve customers anytime and anywhere. For their part, employees will have more room for career and pay growth, Walmart stated.
Walmart is creating small employee teams that will be cross-trained and given ownership of a particular work area for everything from in-stock to visual standards. They will acquire more skills and be able to support associates who want to take time off or just need extra help during a busy shift. For example, Walmart pointed out, associates who prepare fresh food will receive training so that they can maintain pricing and standards in their area, providing them broader skill sets that will help them serve customers and grow in their own careers.
To lead these new teams, Walmart has revisited salaried and hourly supercenter leadership, which now includes store lead, formerly co-manager, coach, formerly assistant manager, and team lead, formerly department manager. The new arrangements will enable leadership to develop teams, deliver on strategic priorities and empower Walmart’s more than 1 million workers as they take bigger roles in the business, the company stated.
The new salaried and hourly teaming leadership roles command higher pay, and Walmart indicated that it also is raising compensation for the current salaried digital, asset protection and auto care center assistant manager roles in the store. The new wage ranges for the hourly team lead roles start at between $18 and $21 an hour and can go up to $30 an hour in supercenters. Through the new, tiered structure for team leads, Walmart maintained, it is supporting pay and career growth while investing in areas such as pickup and delivery at a time when customers are turning to those options.
In addition, Walmart is investing in specific, skilled frontline hourly positions in supercenters, with the minimum pay for hourly associates in the deli and bakery areas increasing from $11 an hour to $15 or higher. Also, several hourly auto care center roles will command higher pay. Most associates in the designed roles will receive a base pay increase of $1 or more per hour.
Overall, Walmart asserted, it is raising wages for approximately 165,000 hourly employees across all Walmart U.S. stores. They will get an increase in pay in October rather than having to wait until February or April to receive annual increases. Likewise, for the select hourly roles, the increase will take the place of quarterly bonuses and become part of their base pay.