As it continues to try new initiatives in its grocery store format, Walmart has opened a slicker, quicker version of Neighborhood Market designed to get shoppers through the store more efficiently while also providing a range of services and department updates.
Patrick Shanks, regional vp/Neighborhood Market operations, pointed out that Walmart has been using stores to trial various operational innovations including the Neighborhood Market Intelligent Retail Lab in Levittown, NY. Now, a new Neighborhood Market open in the vicinity of Coral Way in Miami is opening with a focus on helping consumers move through their shopping experience faster, using technology to make the process easier.
The store pulls together a range of options that can help shoppers save time, including online-initiated grocery pickup; same-day grocery delivery; expanded checkout options including aided large basket self-checkout; and Check Out With Me sales floor employee enabled checkout.
The Miami store will also incorporate staffed departments including pharmacy and deli, and offer a freshly redesigned produce section.
Shanks pointed out that, in expanding self-checkout and adding Check Out With Me, a service initially developed in Walmart’s supercenters, employees at the new Miami Neighborhood Market will be able to spend less time on repetitive tasks and more time on the sales floor where they can interact with and help customers.