Wayfair Lays Off Workers Citing Need For Efficiency

Wayfair is engaged in layoffs that it says will make the organization more efficient.

In a statement emailed to HomeWorld Business, Wayfair noted:

“To position the organization to take advantage of the opportunity ahead, we continually evaluate the needs of the business and work to increase efficiencies while aligning our teams with the initiatives that drive the greatest impact for our customers. As part of that process, we have made some organizational changes that affect approximately three percent of our global workforce. We are continuing to hire for the many roles needed to drive our long-term success and the continued growth of the business. We remain as confident as ever in Wayfair’s future and our steadfast focus on delighting our customers with the best experience for home.”

According to a Boston Globe report, Wayfair is laying off 550 workers, 350 in the Boston area.

The Globe quoted an internal email from co-founder and CEO Niraj Shah saying the company had extended a period of investment too long. Those investments were scattered across too many projects causing problems with execution and quality. Engineers were a focus of the Boston layoffs, the Globe indicated.

Beyond Boston, the Globe cited a Wayfair employee who told it that the company’s IT team in Berlin had been laid off. The company has been making aggressive investments to grow its European business.

The Wayfair action comes shortly after 1010Data released research results indicating that, in 2019, Wayfair had surpassed Amazon as the top seller of funiture online.