Wayfair Promotes Netzer To Chief Operating Officer

Wayfair’s James Savarese, chief operating officer, and John Mulliken, chief technology officer, are retiring from the company. In addition, Thomas Netzer and Allan Lyall, both currently executives in its European business, have received promotions.

The company has appointed Netzer, current COO of the company’s European operations, to succeed Savarese as COO of Wayfair. Lyall has been appointed to the new role of chief global supply chain officer with responsibility for the company’s growing international supply function.

Before joining Wayfair, Netzer spent more than 20 years working in global transportation and infrastructure for McKinsey & Co., where he co-led the consultancy’s global logistics practice. Lyall led complex physical operations during rapid growth phases for Amazon, Apple and Tesco before joining Wayfair, including 12 years spent at Amazon as vp/European operations.

With Mulliken’s departure, board member and former Google executive Jim Miller will serve as interim CTO while the retailer conducts an external search for a permanent replacement.

“Thomas has driven great momentum across our European operations and been pivotal in scaling our international growth,” said Niraj Shah, Wayfair CEO, co-founder and co-chairman. “We are excited to welcome him into the role of chief operating officer. Allan has an amazing depth of experience as an operator during periods of rapid growth and massive scaling. He will bring all of that to this expanded role developing our global operations. We know first-hand that Thomas and Allan will both bring operational expertise and a strong global perspective to our leadership team as we continue the rapid expansion of our business across new markets.”